Shipping policy
Where we ship
United Kingdom
We currently ship to UK addresses only. We'll update this page when we start shipping to more countries.
We currently offer local delivery across selected areas of London, with shipping available to surrounding and neighbouring locations across the UK. Delivery times and costs will vary depending on your location and will be displayed at checkout. Free shipping may be available on qualifying orders.
South Africa
We're not currently selling in South Africa, but it's on our roadmap. Once live, we plan to offer local delivery across selected areas of Johannesburg, with shipping available to all provinces across South Africa. Delivery times and costs will vary depending on your province and will be confirmed at checkout. Orders will be fulfilled locally in South Africa. Please allow additional time for deliveries outside of Johannesburg.
Processing times
Orders are processed within 2–5 business days. We don't process or ship orders on weekends or UK public holidays.
Shipping options and costs
| Option | Cost | Delivery time after dispatch |
|---|---|---|
| Standard | £4.00, free on orders of £40 or more | 3–5 business days |
| Express | £6.00 | 1–3 business days |
Delivery times start from when your order is dispatched, not when you place it.
Tracking
Once your order has been dispatched, you'll get a confirmation email with your tracking information.
Delays
Sometimes delivery takes longer than expected because of courier delays, bad weather or busy periods like Christmas. If your order hasn't arrived within 10 business days of dispatch, email us at info@brdyapparel.com and we'll look into it.
Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email us as soon as possible. We can change the address before your order is dispatched, but not after.
Lost or damaged parcels
If your parcel arrives damaged or goes missing in transit, contact us within 14 days of the expected delivery date with your order number (and photos if it's damaged), and we'll sort out a replacement or refund.